Privacy Policy for Paramwebinfo (CRM and ERP Services Provider)
At Paramwebinfo, we are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, company name, and billing details when you register for our services, make a payment, or communicate with us.
- Usage Data: We may collect information about how you use our services, including your IP address, browser type, pages visited, and actions performed on our platform.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, and administer our services.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our CRM and ERP services.
- Process payments and manage your account.
- Communicate with you, including responding to your inquiries, sending service-related notifications, and providing customer support.
- Analyze usage patterns and trends to enhance user experience and service quality.
- Ensure compliance with legal obligations and protect the rights, property, and safety of Paramwebinfo, our users, and the public.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our services, processing payments, or conducting business activities, provided they agree to safeguard your data.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: If Paramwebinfo is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that business transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will delete or anonymize it in a secure manner.
6. Your Rights
You have the following rights concerning your personal data:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal data.
- Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
- Objection: You have the right to object to the processing of your data for direct marketing or other purposes.
- Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at support@paramcrm.com or paramwebinfo20@gmail.com.
7. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or by email. Your continued use of our services after such changes constitutes acceptance of the updated policy.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Website: www.paramcrm.com
- Email: support@paramcrm.com, paramwebinfo20@gmail.com
- Phone: +91-7770850083